FAQ – NUURIKHA

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Free shipping on all ordersFREE shipping will be applied at checkout

About 5-10 days
Shipping rates for products can vary depending on the weight of the product and destination and are calculated at checkout. We offer free shipping during special promotions. Sign up for our newsletter or follow us on social media to stay updated on when these offers are available.

Once your order has been processed and shipped, you will receive a tracking ID via text message or email. This will allow you to monitor the status of your delivery.
We currently offer standard shipping only. At this time, we do not offer international shipping or a cash on delivery option.

We offer full and partial refunds. Please read the policies for more information.
A full refund is provided if cancelled within 24 hours after order placing. Cancellation not provided after 24 hours.

Since the products will be double checked for quality before dispatch, we do not offer returns or exchanges. Please review product details carefully before purchase. Exceptions are made for defective or damaged items if reported within 3 days of receipt. No returns in terms of size issues. An uninterrupted (without pause) opening video of the product must be shared with us through mail for initiating returns. Return shipping charges will be deducted from the refund amount for products which do not have free shipping. Refund amount will be credited within 10 business days. Nuurikha will not be responsible for damages caused during shipment period.
You can always mail your queries and concerns to support@nuurikha.com. Our office hours are from 9 am to 6 pm, Monday to Friday. We will get back to you as soon as possible.

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